Contact methods
- Call or text 970.505.9652
- Schedule online
Contact
Bring the question. We will help sort out the next step.
Call, text, or schedule online. If you are not sure the question is worth an appointment, ask it on the phone first. Most of these conversations start that way.
Ask your local pharmacist about usWe do not pick plans around pharmaciesYour doctors checked by nameAsk what a plan pays us
Started by pharmacists Covered is not the same as affordable. A pharmacist knows the difference.
Where we work
Northern Colorado is home: Greeley, Fort Collins, Loveland, Windsor and the towns around them. We are also licensed in 25 states, so if a parent or an adult child lives somewhere else, call and ask. It takes about ten seconds to answer.
What people say
What people said afterwards.
I have referred many patients from the clinic where I work who either lack insurance coverage or do not have adequate benefits, and Juan Carpenter has consistently made a meaningful difference in their lives.
We appreciate Juan's expertise and pleasant manner while exploring all the details of Medicare coverage.
Juan was very informative and extremely helpful.
Juan is great to work with. Very knowledgeable, works with you to find the best possible plan! Highly recommend!
Why Haven
What a pharmacist notices that a call center does not.
Whether something is covered is the easy question. What a plan does with it after that — the tier, the network, the rule attached to it — is where the year gets expensive, and that detail is a pharmacist's daily work.
Ask the pharmacist you already see.
Haven was started by the pharmacists at Good Day Pharmacy. So you can check us out before you ever pick up the phone. Not many people in this business can say that.
We do not pick plans around pharmacies.
It is fair to wonder. We do not. If the best plan for your medications means filling somewhere else, we will tell you so. The only time a pharmacy comes into it is if you ask us to keep yours.
Covered is not the same as affordable.
A plan can list your medication and still cost you much more than the plan next to it. It comes down to tiers, limits, and prior authorizations. That is a pharmacist's daily work, and it is where most of the money hides.
We have been on the other end of these plans.
Pharmacists are the ones who tell you what your prescription costs today. We did that for years. Then we got licensed, so the hard conversation could happen in October instead of January.
We check your providers, not just the network in general.
Not a vague promise that most plans cover most doctors. We look up your specific physicians and specialists in front of you, before any plan gets named.
Northern Colorado is home.
Greeley, Fort Collins, Loveland, Windsor and the towns around them are where we live. We also reach Grand Junction, Palisade and Colorado Springs, and we are licensed in 25 states, so a move or a parent out of state is no trouble.
What the pharmacy relationships are actually for.
Not a referral pipeline and not a pharmacy preference. A better introduction. When a pharmacist calls and says your name and how long they have known you, the conversation starts with a person who has a history instead of a lead off a list. That is most of what the pharmacy side is worth to you.
You will hear from us in February too.
Letters arrive. Drugs move tiers. A prior authorization gets denied. When that happens you call the same person who set your plan up, and we help you read it. That is the part most people never get.
Ask us anything
The questions people hesitate to ask out loud.
You were started by Good Day Pharmacy. Do you push plans that keep me filling there?
No. It is a fair thing to wonder about, so here is the plain answer: the plan has to fit your medications, your doctors and your budget. If the best one means filling somewhere else, we will tell you.
The only time a pharmacy comes into it is if you ask us to keep yours.
Does it cost anything to meet with you?
No. We are paid by the insurer if you enroll, and your premium is the same either way. Plenty of the plans we look at are already the right one, and we say so.
How do you get paid, and how much?
Insurers pay a commission when someone enrolls. Ask what any plan pays us and we will tell you the number.
Why would pharmacists start a Medicare agency?
Because we watched it break every January. Someone would hand us a new card and a medication they had taken for years came back at four times the price. We could see it coming. We just could not do anything about it, so we got licensed.
What do you need from me before the appointment?
Your medications with the doses, your doctors, and your current plan if you have one. A printout from your pharmacy is ideal. A photo of the bottles works fine too.
Will I be able to keep my doctor?
That depends on the plan, and it is exactly what we check. Bring your list of doctors and we will look each one up before recommending anything.
Will my prescriptions still be covered?
Bring the list and we will tell you plan by plan. What matters is not just whether a drug is covered, but which tier it sits on and whether it needs a prior authorization. That is where the cost hides.
I already have an agent.
Then keep them. Bring us their comparison and we will price your medications against it. If they got it right, we will say so. That happens a lot.
I do not want to change pharmacies.
That is one of the things we check. Some plans quietly cost you more at the pharmacy you already like, and it is rarely on the front page of the plan material.
Can I bring my spouse or my kids?
Please do. It goes better when everyone hears the same explanation at the same time.
I am still working at 65. Do I need to do anything?
Probably something, and it depends on the size of your employer. With 20 or more employees you can usually wait on Part B. With fewer, your group plan may not pay properly without it. Worth one phone call before you decide.
What happens after I enroll?
You keep our number. Letters arrive that explain nothing, and drugs move tiers mid-year. When that happens, you call the same person who set your plan up.
Are you part of Medicare or the government?
No. We are a private, independent agency, not affiliated with or endorsed by Medicare or any government agency. We represent plans from several private insurers, and we do not offer every plan in your area.
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We check the whole plan, not just the drug list.
One appointment. Advantage, Supplement and Part D side by side, your medications priced for the full year, your doctors checked against each plan's network, and the extra benefits confirmed rather than assumed. No pitch waiting at the end of it.
Ask us what a plan pays us and we will tell you the number. Haven is paid by the insurer if you enroll, and your premium is the same whether you use a broker or enroll directly.